Frequently Asked Questions
Everything you need to know about shopping with chicgrl.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Processing times may take 1-2 business days before your order is dispatched.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
Do you ship internationally?
Yes, chicgrl ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different styles.